T E R M S  A N D  C O N D I T I O N S  O F  S A L E


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Preamble
These general conditions of sale govern the sale of all products offered on the site Ephtée. The customer declares to have read the following provisions before placing an order. By choosing to buy products on the Ephtée website, the customer expressly accepts the terms set out below.

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Article 1 - Order

On the Internet: www.ephtee.com

The contractual information will be the subject of a confirmation containing this contractual information at the latest at the time of delivery. Ephtée reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order.


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Article 2 - Validation


You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order is therefore acceptance of these Terms and Conditions of Sale. Unless proved otherwise, the data recorded by Ephtée constitute the proof of all transactions made by Ephtée and its customers.

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Article 3 - Price

The prices of our products are indicated in euros all taxes included.

The shipping costs will be calculated and applied in addition to the price of the product.

For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Ephtée. They will be your responsibility and are your sole responsibility both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities.

Ephtée reserves the right to modify the assortment at any time in terms of products and prices depending in particular on constraints related to suppliers. But the products will be billed based on rates in effect at the time of registration of orders subject to availability.


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Article 4 - Availability 


Our product offers and prices are valid as long as they are visible on the site, while stocks last. For products not stored in our warehouses, our offers are valid subject to availability at our suppliers. In this case, indications on the availability of the products are provided to you at the time of the placing of your order. This information coming directly from our suppliers may exceptionally exist. In the event of unavailability of product after placing your order we will notify you by mail or mail as soon as possible. For payment by check, in case of unavailability of all or part of the order, the refund will be made at the option of Ephtée by credit on the customer's bank account or by check no later than thirty days from the payment amounts paid by the client.


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Article 5 - Delivery 

The products are delivered to the delivery address you specified during the ordering process. The times indicated are average times and correspond to the processing and delivery times.

In case of deliverable items at different dates given their availability, the delivery time is based on the longest time. Ephtée however reserves the possibility of splitting the deliveries. Participation in processing and shipping costs will only be charged for one shipment. Ephtée can not be held responsible for the consequences due to a delay in delivery. Any order not dispatched within 30 days of the order is canceled unless otherwise stipulated and announced in the offer of sale.

In case of delay, an email will be sent to you.

In case of payment by bank card or private card, the indicated deadlines are average deadlines and correspond to the time of treatment and the delivery for the products destined to Metropolitan France. In the case of split deliveries, only the products shipped are debited.

In case of payment by check, the order will be processed upon receipt of the check. Consequently, the deadlines applicable in this case are those on the day of receipt of the check and can therefore be modified compared to those mentioned on the day of the placing of the order.

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Article 6 - Payment

The payment of your purchases is made:

• By credit card

• By bank check

 

The debit of the card is made at the time of the order.

In case of payment by check, it must be issued by a bank domiciled in France. The cashing of the check is made upon receipt of the check. The check will be sent to:

 

Ephtée

11, rue Aristide Briand

33150 CENON

 

In the particular case of pre-order items your card can be charged up to three days before shipping your order.



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Article 7 - Satisfied or refunded

You have a period of 15 days from receipt to return the product that does not suit you. The costs of sending and return will be your responsibility. Only the price of the products purchased will be refunded. Returns are to be made to:

 

Ephtée

11, rue Aristide Briand

33150 CENON

 

This right of return can only be accepted for complete products, in their original packaging, complete (accessories, instructions ...), in good condition and accompanied by a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer are not included.


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Article 8 - Refund

Refunds of the products in the cases referred to in Article 6 will be made within a period of 15 days or less after the receipt of the products by us.

The refund will be made at the option of Ephtée, by credit on your bank account or by check sent to the name of the customer who placed the order and to the billing address. No sending against refund will be accepted for any reason.

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Article 9 - Security


Our site is subject to a secure SSL encryption system for sensitive data related to payment methods.

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Article 10 - Customer Service


For any information or question, our Customer Service is at your disposal by email at franck.tressens@wanadoo.fr.
 

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Article 11 - Liability

The products offered  are compliants with the French legislation in force and the standards applicable in France. The responsibility of Ephtée can’t be engaged in case of non-compliance with the legislation of the country where the product is delivered (for example in case of prohibition of a product ...). It’s your responsibility to check with the local authorities the possibilities of importing or using the products or services that you intend to order.

 

The photographs and graphics reproduced and illustrating the products presented are only given for information. Ephtée can’t be held responsible for non-performance of the contract, in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire, etc.


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Article 12 - Applicable law, disputes

This agreement is subject to French law. In case of dispute, the French courts will be competent.